All Systems Operational

Card service providers Operational
Connect Operational
Customer Support Services Operational
Domain and application health Operational
Financials Operational
Monthly & weekly invoice processing Operational
Reporting Operational
Periodic reports (daily, weekly & monthly) Operational
Business Insights dashboards Operational
Trade Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Periodic system maintenance process
Completed - The scheduled maintenance has been completed.
Oct 21, 01:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 CEST
Scheduled - We will perform scheduled maintenance on our production environment.
When: 20-10-2026 between 23:00 and 01:00
Services will remain available, but you may experience temporary disruptions or reduced performance during this time.
Oct 20, 17:03 CEST
Maintenance Trade & Financials
Completed - The scheduled maintenance has been completed.
Oct 21, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:01 CEST
Scheduled - Op dinsdag 20 oktober worden tussen 23:00 en 01:00 (CET) de nieuwe versies van Trade (v3.20) en Financial (v1.2.0) uitgerold.
Gedurende deze periode zullen Trade en Financial enige tijd niet beschikbaar zijn.
De nieuwe versies zijn op de acceptatie-omgeving beschikbaar.
Wij vertrouwen er op u hiermee voldoende te hebben geïnformeerd.


English

On Tuesday, October 20th, between 23:00 and 01:00 (CET), the new versions of Trade (v3.20) and Financial (v1.2.0) will be deployed.
During this period, Trade and Financial will be temporarily unavailable.
The new versions are available in the acceptance environment.
We trust that we have provided you with sufficient information
Oct 16, 12:44 CEST

Oct 20, 2026

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Partial Timeouts on the Transaction Platform
Resolved - This incident has been resolved.
Oct 7, 10:34 CEST
Investigating - We are currently experiencing partial timeouts on our transaction platform. Our team is actively investigating the issue.
Oct 7, 10:18 CEST
Trade inaccessible
Resolved - This incident has been resolved.
Oct 7, 08:42 CEST
Update - We are continuing to work on a fix for this issue.
Oct 7, 07:48 CEST
Identified - Trade has been inaccessible since 11:00 PM yesterday.
The problem has been identified, and we are working on a fix.
Oct 7, 07:47 CEST
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